customerservice – The Stranger

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Customer Service

Don’t take my

word for it…

Without doubt Jonathan Levit provides not only the most incredible product in The Stranger, he provides the finest follow up, back up and customer care. His work on this project has been indefatigable! Not only is he an incredible magician/mentalist, he is an incredibly nice guy who immediately does all he can to address any issues you may have with The Stranger. Thank you Jonathan!!!

David Goldman

The stranger app is I must say one of the best, if not the best Magic app I ever used (and I have many apps). But what is an app without good customer service? With today's technology constantly changing, new phones, new operating systems, unfortunately apps encounter glitches every now and then, but when this happens, Jonathan Levit dives straight into it and promptly fixes the problem. Just one message to Jonathan, and he supports the team of Strangers straight away. Sometimes I wonder if this guy ever sleeps!

Michael Mock

Jonathan Levit provides the highest level of support for The Stranger. I feel like I can ask a question at anytime and he ALWAYS responds promptly. Just an extraordinary app with extraordinary support!

John Searles

Jonathan Levit has gifted the magic community with a gem of inestimable value! Since "The Stranger '' has become part of my repertoire, all my shows have the perfect finale and get huge reactions from the audience, as outstanding is the customer service of its creator! You don't get only an app but included in the package you feel the love and the effort that Jonathan shares with you every time you need a hand. He is always available to help and give any advice you need to improve your knowledge on this amazing tool! I will never thank him enough!

Tony D'AmicoSicily, Italy

The Stranger is a game-changer and easily my favourite magic app to date. Having used it for a few years, I am consistently impressed by Jonathan's personal dedication to swift support and relentless enhancement of the app. His commitment to excellence and the amazing community he has built around this app make it a top recommendation. Brilliant app, brilliant creator.

Shane StapletonIreland

The Stranger App is incredible, my absolute favorite magic app! But it’s Jonathan Levit’s custom service that goes so far beyond that makes it more like “Customer Care” Jonathan really cares about all of us Strangers and goes so far out of his way to help answer any questions or take care of any issues we might have. And he does it at lightning speed! We may all be “Strangers”, but Jonathan Levit is our friend!

Mark DoetschChicago, USA

A lot of people balk at the price of the Stranger, but ultimately you're not just buying one of the most convincing magic effects in magic, but best in the industry customer service and entry into a community that supports everyone. I've had Jonathan personally answer several questions for me, and I've seen him helping others even when he was supposed to be getting ready for a wedding. You cannot beat the level of service that comes with the app.

Frank BrightUSA

Jonathan consistently provides the BEST customer service I've ever experienced in magic! He responds quickly, and his dedication to this project is unparalleled.

Debbie LeiferUSA

Fabulous customer service with a prompt reply no matter where in the world you are. - Jonathan is highly respected within the Stranger community for the ongoing service and help he provides to his fabulous Stranger family.

David Stevenson

Mr Levit is a rockstar! The amount of work and time that he invests into his work and The Stranger community is far and away absolutely staggering! I've had him reply to me during some of the most, what I can only imagine, inopportune moments, and he does it with a smile too! You wanna be a rockstar too? Get The Stranger, and you will know what it feels like to be a magician!!

Brian Cornwall

The Stranger has become a hub for a fantastic array of tools for the working magician. However, what sets it apart from any other magic product I've ever purchased is the insane level of support Jonathan provides. He works tirelessly to improve the app while simultaneously answering questions from the community. I wish I had the same level support that Jonathan provides from all the companies I use.

Zach WaldmanLos Angeles, USA

My support experience has been top notch. The app itself is incredibly well designed and doesn't lead to needing a lot of support but, in the few times I have needed it, it was quick and personal. It allowed me to get problems solved quickly so I could get back to performing.

Roger James

"The Stranger" by Jonathan Levit stands out as the best mentalism app, catering to both professional magicians and hobbyists alike. Its standout feature lies in the exceptional customer support, a highlight that ensures users feel supported and valued. The creation of WhatsApp groups for various countries fosters a sense of community and collaboration among users. Notably, ongoing support and development contribute to the app's longevity and adaptability. Jonathan Levit's dedication to "The Stranger" is evident, treating it as his baby, which resonates in the app's quality and commitment to the art of mentalism. I Highly recommend it

Anand ViswanIndia

One of the best with customer service. Always responded in a timely manner and always solved any problem I’ve ever had, which has always been user error. Second to none in customer service.

Larry Henderson

I generally get good customer service from the creators and sellers of some of the popular magic apps. I have to say that the customer service from Jonathan has been incredible! First off the instructional videos are superior in comparison to other app tutorials. Jonathan supplies a comprehensive series of videos, each highlighting a different set of features and uses of The Stranger. When I first purchased the app I had many questions and Jonathan never failed to give me a prompt and patient reply. I am also seeing an app creator that not only stands by his product he continually improves it by adding capabilities and the integrations of other compatible apps. Glad I bought The Stranger and Jonathan has made it a positive experience.

Michael Frye

The Stranger is a magnificent app, actually, it’s not just an app but an extraordinary tool for my show. What makes it my favorite now is the assistance that Jonathan Levit provides with exceptional courtesy, kindness, and his speed in responding. Sometimes I thought he was in my house.

Antonia PutzuItaly

You can choose to invest maybe 40-50$ on a magic app, you will have the phone full of apps and will maybe use one of them. Or you decide to invest on a Ferrari, that’s what the stranger is. Is a reputation maker, use it on close up as well as stage show, as you big finale and you know what’s the best? Invest in the pro version cause from that moment on, when the spectators ask you “well can you do that on my phone?” You will answer “of course why not” and this will be the killer moment where you will get booking after booking after booking. If the best magicians in the world use it, why not you? The best of the app? It’s Jonathan Levit customer service, because I bet you to find a more professional, reliable and willing to help always, as Jonathan is.

Francesco CaterinoGermany

For me, the best investment. It's the best app. And the highlight of my program. And your support is great when you have a problem. Thank you.

Uwe MäckelburgGermany

Unparalleled Dedication

From the moment The Stranger app was released, there has hardly been a day that has not involved work on the app. This includes continued development, updates, enhancements, along with the building of our community as well as customer service and support.

As a performer myself, I know how it feels if you run into any issues before a show, with any of your props. I work hard to ensure that you are always secure and confident when using the Stranger app. The app is built to give you peace of mind. And, I’m always there to lend a hand should you need it.

I am actively engaged in our Facebook group as well, responding to questions and interacting with the community. I listen to your needs and requests and do my best to address anything that comes up as quickly as possible.

It’s my commitment to you. I’m here.